Spreading The Bad Customer Service Word

So when my mom got sick in London and never made it back for Adam’s birthday, she left a whole lotta stuff here.

So I’ve boxed it up and tried to ship it UPS, who seemed to have the best rates. Except I got caught in a never ending loop of: –

Oh, you can use a credit card to ship that.

Oh but you need a UPS account in case there are custom’s charges.

Oh, but you can’t have a UPS account because you say you won’t ship much.

Oh but the receiver can have one. My mum gets one. Oh but the sender needs one as well, no matter that your credit card is on file with us.

Oh you will ship a lot (yes, I lied to the website, sue me)? Awesome, you can have a UPS account, someone will contact you within 24 hours.

That was 3 days ago. I am still waiting for someone to contact me.

And now I’m shipping with DHL.

And posting this story every where I can think on the internet.

Letter To My Son – Adam – 13 Months Old

Dear Adam

Today you are 13 months.

The Saga Of The Lump is finally over.  You have a scar under your left arm that is approximately 7 cms long.  The swelling is almost gone and for the first time in over a year your left side has no lump.  It feels very strange to Dada and I, I must say!

Grandma and Pops came to visit for your 1st birthday.  Unfortunately, before that day actually arrived, Grandma found herself in the hospital in London and never made it back to Belfast.

But you had fun while she was here: –

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In the last few months you’ve had chicken pox, a cold, surgery and a tummy bug.  This means your sleeping has gone to pot.  Mama doesn’t think you’ve slept through the night in about 2 months, except occasionally.  She is asking very nicely for that to be over.  Thanks.

You are now a real standing boy, BTW.  Holding on, hands free, a few little steps.  Crawling has not happened, although you do manage to get around, between bum shuffling and sort of scooting.  Mama will try to get it on video!

Finally, you’ve started settling in at day care.  The first few days were fine, the 4th one you were a bit hysterical.  But we’ll get you there and I think you are going to have  a lot of fun while there.  The baby room is just a big room full of toys!  So you’ll get to play play play all.day.long! How can that be bad?

And finally…you, my son, are 28 pounds and 31 inches tall.  That’s the 91st centile for both.  So you’re already about the size of a 2 year old.  Mama is already envisioning buying your P1 uniform in a size for a 6th Former.

Love

Mama

Today Tops The Crappy Day List

I can’t talk in detail about part of it, because I don’t really know who reads this and who doesn’t and I don’t want to spread a certain item of news through my blog, but suffice it to say, its bad.  I’ve lost someone I’ve known for quite awhile (not a family member) who I was starting a new phase of our already wonderful friendship with.  It was very very sudden and very very unexpected.  Everyone who knew this person is in shock.  RIP my darling.  I’ll write about it more as I know the news has spread.

Then, Adam is ill.  He’s been running a fever off and on all day, topping out at 101 F.  That’s about 38 C.  For the record, body temp in C means nothing to me.  So our thermometer reads in F.

Finally, I’ve lost my wedding ring.  I don’t wear my rings around the house, since my hands are constantly being washed, sucked on, covered in poo, what have you.  So I take them off, slide them onto my watch band, secure the band and the whole caboodle goes in my jewellery box.  I was doing this after getting home this morning when I tripped.  And my rings went flying.  I found my engagement and my claddagh rings, but my wedding ring seems to have disappeared.  Simon and I are afraid it went flying out the open window, even though I am sure I heard three clangs as they hit the wood floor.  So we will keep looking.

And thus ends my crappy day and my not so great week.

Next week is bound to be better…right?

I Am Beginning To Wonder

why I post at Mumsnet at all.

No matter what you post over there you are either accused of being judgey (as they say) or a troll.  Its really annoying.

Granted, I’ve made some friends over there.  The 40+ mummies.  Some local mums that I just met IRL on Friday.

But for the most part, its full of vitriol and angst and anger.  And,  yes, people being judgey.

I would hope that a site that The Times called:

“The country’s most popular meeting point for parents”

Would be less judgemental. More supportive.

And at times, it is. There have been many posters who have been in dire need who the people on the site have rallied around.

But those threads are few and far between. If you believe people who have been posting on there since the beginning, it used to be 100% supportive. I, personally, don’t believe them.

So why do I keep posting there? Because its fun, I guess. I get to let my inner bitch out on occasion, knowing that the worst that will happen is I’ll get bored with it and hide the thread. Which I do a lot.

But I also start writing replies a lot and then don’t post them. Because I am not in the mood for being bitched at back.

So I suppose I’ll continue to post there.

But maybe I’ll stick to the 40+ and the local thread.

For my blood pressure, if nothing else.

The Final Instalment of The Saga Of The Lump

The final instalment of the Saga of the Lump actually started last Thursday.  Simon had taken the day off work so that I could go to a Revenue and Customs class on allowable business expenses.  He sent me a text in the middle saying ‘Ring me as soon as.’  I texted back saying I didn’t think we were going to get a break what was it.  His reply was that the surgeon had rung about possible not doing the surgery as there was a new beta blocker protocol.  I was fuming.  All well and good to tell us all the options, but 3 days before he was to go in for the surgery?!?!

When I finally got to speak to the Consultant, Mr Dick, he explained that he felt that it was important that we have all the information.  But I did not feel like we got it all as he couldn’t tell us side effects, length of treatment or anything else except that beta blockers had been known to work.  I told him forget it, let’s operate.  He agreed.

We arrived at the hospital at about 745.  We checked in with reception and headed up to the Day Procedures Ward (henceforth known as DPW).  Simon and I watched with much amusement as a youngish lady walked onto the ward wearing a Little Black Dress.  We raised our eyebrows at each other.  And then did so again when she came over and introduced herself as a member of the team operating on Adam.  There has since been debate as to whether she always dresses that way or if she was on her way out after or if she had just arrived from the night before!

She then informed us that Adam would need his blood typed and cross matched because they just weren’t sure how many veins there were or how big they might be.  They usually use something they call ‘magic cream’ for inserting needles on children, but it takes 45 minutes to work and there just weren’t 45 minutes available.  So we held Adam down as they tried to get blood out of what looked like a good vein in his foot.  He cried hysterically as the needle was inserted, with Simon and I holding him, stroking his face and talking to him.  No blood came through the needle, but when the needle was removed he bleed copiously so they put a tube under that and viola they had the blood they needed!

Adam continued to be hysterical as I scooped him up and held him, with Simon pressing a pad on his foot to stop the bleeding, until Adam finally fell asleep in my arms.  At this point he was only wearing a nappy as they had to remove his footed PJs to find a vein for the blood letting, as it came to be called!

He slept for about 45 minutes and then we were taken to the pre-theatre playroom.  He had remained in just a nappy and it was chilly in there so I regretted not redressing him or bringing him a blanket.  It is the only room in the hospital that Simon and I have ever been in that wasn’t completely over heated!

After a short wait, during which Adam entertained himself pushing buttons on this light display thing (if he’d been older, he could have played their Wii! Very well stocked play room!!).  Then we were told that since he is 1, only one parent could take him back.  So Simon said ‘You go.  You can sing to him.’  Simon kissed him and Adam and I went into the anaesthesiology room.  Just like last time, when he had GA for his MRI, he fought hard against the mask, but this time even singing didn’t calm him. The gas finally won and he was asleep.  I kissed his cheek and his forehead, told him I loved him, and was led from the room.  And that’s when I nearly lost it.  I was fine up until then, but leaving him there, so small, unconscious, without me, the tears came.  The person who was walking me out cracked some stupid joke and the moment passed.

Simon and I were starving at this point so we went to the cafe and had some coffee and some food and waited.  And waited.  And waited.

Mr Dick just came to us after about an hour and said it was over.  Adam was fabulous and it was easy to remove.  The mass would be sent to pathology but Mr Dick was convinced it was benign, just a mass of puss and blood and fluid.

After about 15 minutes we were told we could go down to recovery.  We heard Adam long before we saw him, crying his head off.  He stopped once he saw us.  We let him swallow some milk and then took him back to the DPW.

Once there we were informed that Dr Taylor, the anaesthesiologist, was concerned about pain due to the length of the incision.  It was suggested we stay on the ward for at least another 2 hours to see how Adam was as the local wore off and then perhaps overnight for pain management.

Adam in HospitalAdam in hospital pram, post-surgery.

We tried to get Adam to sleep, even taking him for a walk in a hospital pram, but he just wouldn’t settle.  At 2pm Simon realized he was starving and went to get a sandwich as I tried to get Adam some painkiller as he seemed sore when he moved his arm.

Just minutes after Simon left, Dr Taylor showed up.  I said to him ‘I think he hurts, but he’s so unsettled, I am not sure staying here is the best idea.’

Dr Taylor said ‘Well, how about we give you some codeine, you take him home, where I agree he will probably settle better, and if you  need us, ring?’

‘Deal!’ I said and rang Simon, who had just grabbed a sandwich!

And so we came home.

Now, 5 days post op, we’ve had the pressure bandage removed and replaced with regular plasters, which are coming off tonight.  His scar goes side to side, when Simon and I both thought it would go up and down.  Adam has had no pain. And, as we were told it might, the area is swollen and filled with fluid, which should be reducing in the next day or two.  It is, almost, like the lump is still there.

This worries me a bit, of course.  But I’ll see what its like on Monday.

Adam has a follow up with Mr Dick in 3 months, on 30th September.  But, so far as we know, The Saga of The Lump is over.

Almost a year to the day it began…

Letter To My Son – Adam – 12 Months Old

Dear Adam

This has been the fastest and bestest (sic) year of Mama and Daddy’s life.  One year ago yesterday, at 1036am you entered the world, squalling and peeing on me.

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As everyone knows, you spent the first nine days in SCBU getting your breathing straightened out.

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Daddy and I were so happy when you finally got to come home.
Adam brought into the house

But then, tragedy struck….you fell out of Mama’s arms at 3 weeks and spent two more nights in the hospital with a concussion and what turned out to be broken ribs.  This led to the Saga of The Lump which is still not concluded as of this writing, although you have a new surgery date of 21st June.

And then you began to develop and Daddy and Mama looked on with glee as you smiled, and rolled over and sat up and stood.  Now you’re cruising and getting ready to walk all by yourself.

And all through it, you’ve made Mama and Daddy laugh with your antics and how pleased  you are with yourself when you learn something new.

Your favourite things are: –

  • Bouncing.  You bounce on the bed.  You bounce in your cot.  You bounce in your playpen just using your knees and your bottom.
  • When Daddy swings you around in the air.
  • When Mama sings the Adam song during nappy changes. “A is for Adam, he is a little boy.  A is for Adam, he likes to play with toys.  A is for Adam, my lovely baby son! Adam Adam Adam’s number 1!!!!!” to the tune of ‘C is for Cookie’.
  • Ducks.  All sorts of ducks.  In the bath.  To play with during nappy changes.  Sitting on Mama’s lap.

And your next adventure starts in just under a month when you begin at daycare two half days a week.

Mama is so excited for you and kinda sad.  Its time for you to go off and have adventures without her.  And she knows you’re going to have fun.  But she’s going to miss you.

Happy Birthday my lovely son.

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Adam Adam Adam’s Now One!

I love you

Mama

I Have Been *So* Bad About Updating

My life in bullet points: –

  • Designed To A Tee started its first contract on 1st June.  Some kinks to work out, but mostly having a blast working for myself doing nothing but web/graphics.
  • Mum and Step-Dad are visiting.  Arrived on 3rd, heading to London tomorrow then back on 10th until 15th.  Adam is basking in the never ending attention.
  • Adam stood up!  All by himself.  We even had 1/5th of second of no hands before he landed on his bottom.  First steps can’t be far behind.
  • Next Friday, 11th June 2010, Adam will be 1.  This has been the fastest year of my life.  And the most fun.
  • I’ve lost a total of 10 pounds on Weight Watchers, for a my 5% loss star.  Go me!

And that’s the news.  I’ll try to be better at this again!!