But it sure is annoying.
You see, we have several bookcases and a display case being delivered tomorrow by Argos. Between 7am and 6pm. So I called to see if I could get a smaller delivery window. Say, 7 – 12 or something. Nope, can’t be done. They have no way of knowing what time the things will be delivered.
I wouldn’t exactly call this *bad* customer service. But it certainly isn’t good customer service.
How hard could it be to give me a smaller window? They must know, at this point on the day before, what else is scheduled for delivery in Belfast tomorrow. So why can’t they narrow it down for me?
When we purchased our washer/dryer, I was given about the same delivery time. But I was also given a number to call the day before to get it narrowed down. So Curry’s for the win on that one.
I am going to be home all day, regardless. But now I won’t be able to do *anything* without worrying about missing the delivery. Not even pee. So thank god for cordless phones, I guess.
But, really, Argos, you should try and narrow it down for people. It would be very helpful.